Video Chats Are Replacing In-Person Jail Visits, While One Tech Company Profits

Video Chats Are Replacing In-Person Jail Visits, While One Tech Company Profits

Richard Gladden, a Texas defense attorney, represents criminals for a living, so he’s no stranger to crime. But when he talks about Securus, a for-profit prison company based in Dallas, he is downright grim. “Securus is mercenary,” he says. “They’re squeezing blood out of a rock.”

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